Privacy Policy
Last updated: June 22, 2026
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services, and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve our services. By using our website or booking services, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with an initial capital letter have meanings defined below. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Company (referred to as “we”, “us”, or “our”) refers to German Studio, 17, Indraprasth Bunglows, Opp. Management Enclave, Vastrapur, Ahmedabad – 380 015, Gujarat, India.
- Website refers to German Studio’s website, accessible at https://germanstudio.in
- Booking Platform refers to our telc exam booking system, accessible at https://telc-exams.germanstudio.in
- Service refers to the Website and Booking Platform collectively.
- You means the individual accessing or using the Service — a student, candidate, or any other person.
- Personal Data means any information that relates to an identified or identifiable individual.
- Usage Data refers to data collected automatically through your use of the Service.
- Cookies are small files placed on your device by a website that record browsing details.
- Third-Party Service Providers refers to companies such as Google and Meta (Facebook) that help us operate and promote our services.
Information We Collect
Personal Data
When you register an account, complete your candidate profile, or book a telc exam through our platform, we collect the following personally identifiable information:
- Full name (first and last name)
- Email address
- Phone number
- Residential and permanent address (including city, state, PIN code, and country)
- Date of birth and gender
- Government-issued identity documents — Aadhaar card number and/or passport number, passport expiry date
- Payment information — transaction details processed through Razorpay (we do not store full card numbers or banking credentials; payment processing is handled by Razorpay’s secure infrastructure)
This information is collected solely for the purpose of registering you as an exam candidate, processing your booking, issuing your telc certification, and fulfilling our obligations as a licensed telc exam centre.
Usage Data
We automatically collect certain data when you use our Service, including:
- Your IP address and device type
- Browser type and version
- Pages you visit and time spent on them
- Referring URLs and search terms
- Date and time of visits
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to improve your experience and analyse how our Service is used. These include:
- Essential Cookies — required for the Service to function, including login sessions and booking state.
- Analytics Cookies — used by Google Analytics to help us understand visitor behaviour and improve our website.
- Advertising Cookies — used by Google Ads and Meta Ads (Facebook/Instagram) to show you relevant advertisements and measure the effectiveness of our campaigns.
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Service.
How We Use Your Information
We use the personal data we collect for the following purposes:
- To register your account and provide access to our exam booking platform
- To process your exam booking and confirm your registration with telc
- To verify your identity on exam day in accordance with telc’s examination rules
- To process payments securely through Razorpay
- To communicate with you regarding your booking, exam date, results, and related updates via email, SMS, or WhatsApp
- To deliver exam results and certificates in accordance with telc’s timelines
- To respond to your support requests submitted through our platform
- To improve our Service through analytics and usage data
- To run marketing campaigns via Google Ads and Meta Ads to reach prospective students
- To comply with legal obligations including those required by telc, our examination partner CAS Duisburg, and applicable Indian law
Google Analytics and Advertising
Our website uses Google Analytics to collect and analyse anonymised information about how visitors use the site. This helps us improve content and user experience. Google Analytics uses cookies to track activity. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
We also run Google Ads and Meta Ads (Facebook and Instagram) campaigns to promote our services. These platforms may place cookies on your device to serve personalised advertisements based on your browsing behaviour. You can manage your ad preferences through:
- Google: https://adssettings.google.com
- Meta/Facebook: https://www.facebook.com/ads/preferences
Sharing of Your Personal Data
We do not sell your personal information. We may share your data only in the following circumstances:
- With telc and CAS Duisburg — as required to register you as an exam candidate, process your results, and issue your official telc certificate
- With Razorpay — to process exam fee and rescheduling fee payments securely
- With Google and Meta — anonymised and aggregated data for analytics and advertising purposes only
- With our exam centre partners — to coordinate exam logistics at the venue (JG University, Ahmedabad)
- As required by law — if legally compelled by a court order, government authority, or regulatory body
- In a business transfer — if German Studio undergoes a merger or acquisition, your data may be transferred, and you will be notified in advance
Retention of Your Personal Data
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including:
- Maintaining your exam registration and results records
- Complying with our obligations as a licensed telc exam centre
- Resolving disputes and enforcing our terms
Identity documents and exam registration data are retained for a minimum period as required by telc’s examination standards. You may request deletion of your account data by contacting us directly (see Contact section below), subject to our legal obligations.
Security of Your Personal Data
We take the security of your personal information seriously. Your data is stored on secure servers, and access is restricted to authorised personnel only. Payment transactions are processed through Razorpay’s PCI-DSS compliant infrastructure — we never store your card details.
However, no method of transmission over the internet is 100% secure. While we use commercially reasonable measures to protect your data, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information through your account profile
- Request deletion of your personal data, subject to our legal and examination record-keeping obligations
- Withdraw consent for marketing communications at any time by contacting us
To exercise any of these rights, please contact us using the details below.
Children’s Privacy
Our services are intended for individuals aged 16 and above, in line with telc’s minimum age requirement for exam registration. We do not knowingly collect personal data from anyone under the age of 16. If you believe a minor has submitted personal information through our platform, please contact us and we will remove it promptly.
Third-Party Links
Our website and booking platform may contain links to third-party websites, including the telc portal and Razorpay. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page. For significant changes, we will notify you by email or by a prominent notice on our website.
We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Website: https://germanstudio.in
- Email: inquiry@germanstudio.in
- Phone: +91-98250 67820
- Address: 17, Indraprasth Bunglows, Opp. Management Enclave, Vastrapur, Ahmedabad – 380 015, Gujarat, India